If this is not your personal security image and phrase, please make sure you entered your Access ID correctly. If you have entered your Access ID correctly and still do not see your personal security image and phrase, please contact one of the following:

For State of Tennessee employees, Bidders & Vendors and External Agency Learners:

Edison Help Desk
7:00 a.m. - 4:30 p.m. CT
Monday through Friday (except holidays)
1-866-376-0104 or 615-741-HELP(4357).

For Local Education, Local Government and Higher Education users:


Benefits Administration Service Desk
8:00 a.m. - 4:30 p.m. CT
Monday through Friday (except holidays)
1-800-253-9981 or 615-741-3590